The inbound calls are phone calls made by clients to obtain information, report an error, ask for assistance, send an order, make a reservation or an appointment, etc. AktivCalls can now help you administrate all these calls.
The outbound calls are the calls made by agents to sell a product/service to prospective costumers. The outbound calls are also used in the market research campaigns, debt collections, when congratulating the.... costumers who purchased and..
Constant communications and personalized attention to our outsourcing partners are the elements of success of our company in outsourcing field.
Our professional outsourcing team has experise ranging from simple project and....