Call Center Services

We support: English, French, Spanish, German, Italian, Russian languages.

Inbound Services

Phone answering service
Info Line Support
Website Service and Support
Help Desk Support/ Tech Support
Green Number Service
Product/Services Orders Center
Secretary services
Live Chat Support
Virtual Assistant



Outbound Services

Telemarketing
Generate and qualify leads
Clean and update lists
Schedule appointments
Perform research or surveys
Product/Service Promotions
Debt Collection
Announce an event
Register people for an event
Fundraise



Back Office

Data Entry
Data Convertion
Creating Databases
Accounting
Document convertion
Keying I and Keying II
OCR File Conversion
XML Conversion
Book Conversion
Translation Services
Yellow Pages Keying
Medical Coding

Inbound Services

The inbound calls are phone calls made by clients to obtain information, report an error, ask for assistance, send an order, make a reservation or an appointment, etc. AktivCalls can now help you administrate all these calls.

Outbound Services

The outbound calls are the calls made by agents to sell a product/service to prospective costumers. The outbound calls are also used in the market research campaigns, debt collections, when congratulating the.... costumers who purchased and..

Outsourcing

Constant communications and personalized attention to our outsourcing partners are the elements of success of our company in outsourcing field. Our professional outsourcing team has experise ranging from simple project and....